Privacy Policy
Mitsui DM Sugar Holdings Co., Ltd., ("the Company") recognizes that protecting personal information is an important social responsibility and therefore has formulated this Privacy Policy to ensure that the Company, its subsidiaries ("the Subsidiaries"), their officers and employees appropriately handle, maintain, and manage personal information.
1. Legal and Regulatory Compliance
In collection, use, and sharing of personal information, the Company and Subsidiaries recognize the importance of protecting personal information, and handle it appropriately.
2. Collection, Use, and Sharing of Personal Information
In collection, use, and sharing of personal information, the Company and Subsidiaries recognize the importance of protecting personal information and handle it appropriately.
- The Company and Subsidiaries obtain personal information via an appropriate method and use it only for its intended purposes. Examples of such purposes are as follows:
- Personal information about customers who participated in a promotion or lucky draw hosted by the Company or a Subsidiary
Eligibility checks, lucky draws, gift shipments, and product promotions by post, phone, or email - Personal information about customers who purchased products through the mail-order system of the Company or a Subsidiary
Product shipments, payments, after-sales service, product promotions by post, phone, or email, and any other purposes described in relevant rules and regulations - Personal information about customers who contacted Customer Service or submitted an Inquiry Form
Inquiry responses, storing of response records, survey requests, and product and service quality improvement - Personal information about customers who assisted with a study by the Company or a Subsidiary
Product and service quality improvement - Personal information about customers who participated in an event planned and run by the Company or a Subsidiary
Event management and survey requests
- Personal information about customers who participated in a promotion or lucky draw hosted by the Company or a Subsidiary
- Obtained personal information will not be shared with any third parties without the information provider's consent. The Company or a Subsidiary may entrust personal information to its subcontractor within the extent necessary to achieve the purpose of such information use.
3. Management System and Security Measures
The Company and Subsidiaries will pursue protection of personal information by creating the most appropriate system to strictly manage personal information and implementing reasonable security measures.
- The Company and Subsidiaries will keep obtained personal information accurate and up to date.
- The Company and Subsidiaries will create a management system free of loss, falsification, leakage of personal information and unauthorized access to said information.
4. Continuous Improvement
The Company and Subsidiaries will create, implement, and maintain a compliance program to ensure protection of personal information, and will regularly review this program to continuously improve it.
- The Company and Subsidiaries will promote actions to continuously raise employees' awareness of personal information.
5. Inquiries
Customers may request disclosure of their personal information in possession of the Company or a Subsidiary by following the prescribed procedure. If you wish your personal information to be disclosed to yourself, please contact the Personal Information Help Desk below. The Personal Information Help Desk will provide you with information on the procedure necessary for the disclosure. You may also contact the Personal Information Help Desk for other inquiries or consultation about your personal information, including a request for correction, suspension, or deletion thereof. In all cases, the Company and Subsidiaries will handle the requests in accordance with the intent of the Act on the Protection of Personal Information.
Personal Information Help Desk
Legal Affairs and Compliance Group
Email: Houmu-ComplianceG@msdm-hd.com
April 1, 2021
Taku Morimoto
President & CEO
Mitsui DM Sugar Holdings Co., Ltd.
Privacy Policy for this Website
Mitsui DM Sugar Holdings Co., Ltd. ("the Company") uses and handles personal information of individuals who use the Company's website ("Customers") as described below in line with the Company's Privacy Policy in order to protect said information.
1. Collection of Personal Information
When the Company requests that Customers provide their personal information, it will first announce the purpose of the use of such information as well as information on using the service desk to respond to Customer inquiries, and then collect information to the extent necessary.
2. Use and Disclosure of Personal Information
The Company uses personal information provided by Customers within the scope of the intended use. It will not disclose personal information to any third party unless permitted by Customers or there is a legally justifiable reason for doing so.
3. Management of Personal Information
The Company appropriately manages personal information submitted by Customers through the website and implements security measures against loss, damage, falsification, unauthorized release to a third party, and unauthorized access to said information.
4. Other
This Privacy Policy may be changed or corrected, or new information may be added to it due to the revision or abolition of laws and regulations or other necessities.
The scope of this Privacy Policy is limited to the Company's website. The Company does not take responsibility for protection of personal information on other websites that link to the Company's website. Please see the privacy policy of the respective websites.